Free health advise and education for your baby


We all know the pain that mummy’s and daddy’s feel for their little ones when they are sick. Not only do you feel helpless but you also feel scared, worried and often panicky. Without being able to tell us what is wrong with them, having a child who is sick can be ever so frustrating and heart breaking for parents and carers alike. Not to mention a tad bit annoying for baby too!


P.A.I.N offer comprehensive health services and education to parents and carers for their little ones. We have a team of experienced nurses, doctors and other health care professionals on our team who work around the clock to compile the wealth of information that we offer to you. Not only that but we deal closely with all NHS hospital services in the UK and have extensive knowledge of their services. 



We offer a completely free 24-hour helpline, manned by qualified, professional and experienced staff to help you with any question you may have. Our staff have had the highest level of training available, and have all worked previously in medical roles, from nurses and doctors, to ambulance staff and researchers. They will give you calm, instant advice, while listening to you and making you feel at ease. Our staff have also all completed counseling training, to ensure that they deal know how to deal with your requests with the most sensitivity and professionalism as possible. They also have monthly skill set reviews to ensure that their levels of skills and knowledge are up to the highest of standards; and quarterly training courses to ensure that they are progressing and expanding their knowledge while remaining experts in their own area of expertise.


As well as 24-hour phone communication, we also offer a live chat service, where our staff are available to talk to you via instant messaging.


For the less urgent requests we have email notification and you can also contact us via writing in to the address at the bottom of the page.



If you would rather read the information for yourself we have a huge online library with a wealth of information for you to browse through. The library can be searched through alphabetically, by date added, by date written, by author or by category. Each article can be read online of downloaded to your pc for you to access whenever you like. This service is absolutely free!




If you are interested in being trained or qualified in any area of health and safety with regards to children, then we can put you in touch with the appropriate training bodies. We work closely with verified, certified and highly rated training bodies and only recommend the ones that are the best quality for the best price. Maybe you are a mother who would like to learn CPR, or basic medication administration for your children; or you are a teacher and need to be qualified in first aid. Whatever the reason for requiring training, we are able to put you in touch with the right people for the job. 


We have contacts with daily, weekly, monthly and even yearly courses in the following areas:


Have a question? Contact our friendly team now

P.A.I.N, 106-108 High Street, Sittingbourne, Kent, ME10 4PP.

You can also contact us by phone 020 7636 1666, or you can send us a message here: